Withdrawal and refund requests
Stopping renewal, statutory withdrawal and a refund request are different actions. A receipt acknowledgement is not refund approval.
Manage subscription renewal in your account
Model withdrawal form and other methods
To: Visio Creative Oy / Signalab, hello@signalab.app. I hereby give notice that I withdraw from my contract for the supply of the following digital content/service: [identify the contract]. Ordered on: [date]. Consumer name and address: [details]. Date: [date]. Signature only if submitted on paper.
You may also notify us in a free-form email. If the online form is unavailable, contact hello@signalab.app. Making a notice does not require accepting all terms again.
Read the withdrawal and refund policySeller and contact details
Visio Creative Oy · Finnish Business ID 3191284-6 · Finnish Trade Register
Geographic and complaints address: Keskuskatu 12, 60100 Seinäjoki, Finland
044 077 7153 (standard local/mobile network charges) · hello@signalab.app
If your complaint remains unresolved, first contact Finnish Consumer Advisory Services. You may then refer a consumer dispute to the Finnish Consumer Disputes Board.